Introducing Hawaiki

We connect countries across the Pacific ocean by providing future-proof capacity and direct access between major markets.

Hawaiki is a fibre optic cable linking Australia, New Zealand, American Samoa, Hawaii and the US West Coast. Being carrier-neutral and independently owned, it offers many service and cost benefits for Content and Cloud service providers, Telcos, ISPs and others. Amazon, Vodafone and REANNZ are already experiencing the Hawaiki advantage. And with an unrivalled 67 Tbps of design capacity, there’s plenty of room for you to join them.

Network

Hawaiki is a 15,000 km submarine cable connecting 356 million consumers in Australia, New Zealand, American Samoa, Hawaii and continental United States.

It is the fastest link between Australasia and the USA, with branching units in place to connect the Pacific Islands of New Caledonia, Fiji and Tonga.

Commercial operations started in July 2018, and with a guaranteed design life of 25 years, Hawaiki will be in service until at least 2043.

Capacity Solutions

We recognise our customers’ need for innovative capacity solutions which have a faster time to market and improve revenue generation.

Customers can choose from a large granularity of capacity products, including 1 Gb, 10 Gb and 100 Gb, and scalable services up to 500 Gb wavelength.

Hawaiki delivers greater connectivity, diverse paths and competitive pricing on the following routes:

  • Australia to the United States
  • New Zealand to the United States
  • Hawaii to the Continental United States
  • Australia to New Zealand
  • Up to 500 Gb
    Wavelength in Capacity Products
  • 67 Tbps
    Design Capacity
  • < 137 ms
    Latency Values
From
New Zealand
Auckland - Hillsboro
Distance12,903 km
Latency127 ms
Auckland - Kapolei
Distance8366 km
Latency83 ms
Auckland - Seattle
Distance13,222 km
Latency131 ms
Auckland - Los Angeles
Distance12,895 km
Latency127.5 ms
Auckland - Sydney
Distance3363 km
Latency34 ms
Australia
Sydney - Hillsboro
Distance13,540 km
Latency133 ms
Sydney - Kapolei
Distance9002 km
Latency89 ms
Sydney - Seattle
Distance13,858 km
Latency137 ms
Sydney - Los Angeles
Distance13,530 km
Latency133.5 ms
Sydney - Auckland
Distance3363 km
Latency34 ms
Hawaii
Kapolei - Hillsboro
Distance4538 km
Latency45 ms
Kapolei - Seattle
Distance4857 km
Latency49 ms
Kapolei - Los Angeles
Distance4529 km
Latency45 ms

Points of Presence (POPs)

Hawaiki satisfies our increasingly bandwidth-hungry environment by providing POP to POP capacity to its customers. Capacity can be delivered to the following locations:

United States

  • Kapolei, HI: Hawaiki cable landing station
  • Hillsboro, OR: Flexential Brookwood as well as all Hillsboro datacentres on the Astound Broadband ring
  • Seattle, WA: Westin Building Exchange (WBX)
  • Los Angeles, CA: Coresite LA1, One Wilshire
  • San Jose, CA: Equinix SV1, Great Oaks

Australia

  • Sydney: Equinix SY4

New Zealand

  • Auckland: Spark Digital Mayoral Drive and Datacom Orbit Drive

Other

  • Other locations in Australia, New Zealand and the United States will be quoted upon request

Network Operations Centre

Hawaiki customers are assured of the highest performance levels and service standards thanks to our state-of-the-art Network Operations Centre (NOC). The NOC provides the best possible network status visibility through continuous surveillance, analysis and reporting. It also gives our customers 24-hour support, 365 days a year.

Our A-NOC is based in two locations, Auckland New Zealand and Sydney Australia, which ensures optimal redundancy. And to provide an extra layer of operational security, we have a back-up Network Operations Centre (B-NOC) located in Eatontown NJ, on the US East Coast.

Marine Maintenance

Reliability, security and customer satisfaction are our top priorities. So Hawaiki is part of two cable maintenance agreements to ensure the long-term viability of our subsea network:

  • The South Pacific Marine Maintenance Agreement (SPMMA) covers the area between Australasia and Hawaii.
  • The North American Zone (NAZ) covers the area between Hawaii and continental United States.