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Optical transmission engineer (New Zealand)

Position :           Optical transmission engineer

Location :           Auckland NZ

BW Digital develops, funds, and operates digital infrastructure in the Asia-Pacific region. We provide customers with future-proof capacity and hosting solutions based on the highest level of performance, scalability and sustainability.
Our 15,000 km submarine cable – Hawaiki – connects Australia, New Zealand, American Samoa, Hawaii and continental United States since July 2018.
Our planned projects include Hawaiki Nui, a new trans-Pacific submarine cable connecting South-East Asia, Oceania and North America and Datagrid, the first carbon-neutral hyperscale colocation data centre in Australasia.

Purpose of role:

Under the supervision of the Director of Engineering, as an Optical Transmission Engineer, your responsibilities are to participate in the design, installation, commissioning, operation, upgrade, maintenance and growth of terrestrial and submarine cable networks.

Key tasks and responsibilities :

  • Manage the development, deployment, maintenance, upgrade, monitoring and support of the transmission equipment and networks
  • Interface with suppliers and customers and undertake installation and acceptance testing activities for new equipment / new services.
  • Provide technical support, guidance, training, and define procedures for the NOC to perform routine monitoring and preventative / emergency maintenance on equipment to comply with expected SLAs
  • Work closely with teams to support the ongoing robust operation of the global network infrastructure and work with subcontractors to resolve issues / outages
  • Perform root cause analysis for service interruption / recovery, deploy preventative and corrective measures
  • Create and maintain network documentation as it relates to network configuration, diagrams, procedures , user manuals, license agreements, and documentation of modifications and upgrades.
  • Review incident reports provided by vendors, as well as draft internal incident summary reports
  • Interact with IT team to automate identified everyday tasks and ensure transmission network security compliance with relevant regulations
  • To perform the requested tasks, the employee will keep current with the latest technologies and maintain regular contact with key actors of the IT industry, including vendors, analysts, consultants, etc.
  • This will require on call duties on a regular basis.


  • Experience in designing, and commissioning new optical networks (TLTE and SLTE). In-depth submarine transmission network competency and vendor expertise (Ciena, Infinera, Nokia, Cisco, Alcatel, SubCom) is required.
  • A technical qualification in Telecommunications Engineering
  • A minimum of 10 years’ experience as DWDM/SDH transmission engineer
  • In-depth knowledge of wide range of transmission equipment such as , Infinera, Ciena, Nokia, SubCom, and ideally Transmission Vendors certifications
  • Strong Transmission equipment configuration and troubleshooting skills
  • CCNA is a plus
  • Experience with network test tools / acceptance procedures
  • Excellent communication skills, client centricity
  • Good documentation and analysis skills

What are we offering?

 We are an international SME, with a startup mindset and part of a solid group of 7000 employees. You will be joining a diverse, professional team where continual development and international career path are available.

  • Are you keen to progress? We strive to provide learning opportunities to grow, and we encourage you to upskill consistently.
  • Do you believe in sustaining our planet? BW Group plays an important role in enabling a low carbon future. That is why we are making significant investments in renewable energy sources and related technologies. A sustainable future needs people like you who want to make a difference.
  • We are a company committed to diversity. We offer equal opportunities regardless of race, nationality, gender, age, religion, sexual orientation or political beliefs.
  • Our team members have access to an excellent benefit program that prioritizes their well-being, work-life balance, community and sustainability, as well as a positive company culture.
  • Your application will be handled with the utmost confidentiality.